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Since 1992, E-magine Interactive, Inc. (formerly John Frederick Technology Consultants) has designed, installed and supported computer network systems for businesses throughout the Southeastern United States, from Boston to New Orleans to Miami. We'd like the opportunity to put our expertise to work for you.

4 reasons to choose E-magine Interactive
Our leadership team
Our Solutions & Satisfaction™ commitment to you


There are four distinct reasons you should consider E-magine Interactive:

In addition to technology consulting, system integration and support, we also offer the following services:

Web design
Web hosting
High-speed connectivity
Custom Intranet database design

Whatever your computer technology needs, we would appreciate the opportunity to meet with you and assist in developing the best solution for your company.


LEADERSHIP TEAM CREDENTIALS


JOHN FREDERICK is the president and chief executive officer of E-magine Interactive, Inc., a full service technology consultant and service provider. Since 1992, the company (formerly known as John Frederick Technology Consultants) has been providing computer network integration solutions to clients throughout the Southeastern United States - from Boston to New Orleans to Miami. Notable clients have included IBM, AAA, NationsBank, Barnett Bank, SunTrust, Johnson Controls, Lockheed Martin, Orange County Property Appraisers, Seminole County School Board, Orlando Regional Medical Center and more than 100 Florida-based law firms ranging from small, single office firms to national, multi-office firms with up to six locations.

Personally, Mr. Frederick has more than 16 years experience in the design, implementation, maintenance and support of computer networks. He is an expert in system integration and data communications, and proficient in 17 operating systems and myriad software packages. Mr. Frederick's technical training includes:

  • Novell Netware, Certified Netware Engineer (CNE)
  • Compaq, Accredited Systems Engineer (ASE)
  • Microsoft Certified Professional (MSCE+Internet)
  • IBM OS2/EE, Authorized Service and Support
  • IBM LAN Server, Authorized Service and Support
  • Synoptics, Authorized Service and Support
  • IBM, Multimedia Authorized Training
  • Compaq, Technical Service Authorization Training
  • Cisco CCNP


The primary focus of Mr. Frederick's expertise is in the installation and maintenance of LANs - he's designed and installed more than 350 WANs and VPNs. Mr. Frederick also has extensive experience in Novell and Windows NT environments.

DAVINA BURCH vice president of business development for E-magine Interactive, Inc. has more than 14 years experience both as a professional writer and as a marketing consultant.

Ms. Burch, a graduate of the University of Central Florida with a degree in journalism, began her professional career as a technical writer and marketing specialist for one of the Florida Department of Transportation's leading civil engineering consultants. From there, she moved on to become the public relations manager for central Florida's largest single-office law firm, Lowndes, Drosdick, Doster, Kantor & Reed, P.A., then, in 1996 / 97, started her own marketing consulting business, Burch & Associates.

Just prior to joining Mr. Frederick to establish E-magine Interactive under its new name, Ms. Burch worked with an interactive marketing agency, Knight Images. She was the seventh person and the first writer to be hired with the firm. In the four years she was there, Ms. Burch was promoted to the five-person management team, helping to grow the company to 23-plus employees, and from annual billings of $50,000 to annual billings of $2 million. Along the way, she established and managed a publications division for the firm, launching four publications. Among these: a quarterly, four-color, 80 page magazine distributed nationally to a readership of 135,000; and a local monthly newspaper for the largest Chamber of Commerce in Florida.

In addition to founding the publications division, Ms. Burch served as the lead writer, developing creative concepts and copy for everything from brochures, to advertisements, to Web sites, community portals and e-commerce sites to direct mail pieces. She also coached and managed a team of writers. Just prior to leaving the firm in 2000, Ms. Burch established a new division of the company to provide public relations services for select clients. She managed accounts and was involved in developing marketing materials, including Web sites, for such notable clients as Hughes Supply, a national wholesale distributor of construction and industrial materials with $3 billion in annual sales; Orlando Regional Chamber of Commerce, central Florida's largest pro-business organization with more than 8,500 members; the University of Central Florida Alumni Association, the alumni association for leading technological university in the state; and A. Duda & Sons, the largest celery grower and distributor in the world.

For E-magine Interactive, Inc., Ms. Burch wears two hats. As the vice president of business development and a key stakeholder in the company, she develops marketing strategy, oversees sales and marketing implementation, and assists in the overall operations of the company. Additionally, Ms. Burch lends her marketing and writing expertise to help Web development and e-commerce clients get the most out of their Web sites.

TODD CROTTS, chief technical officer, has been with E-magine Interactive, Inc. since its inception. His career in technology spans more than a dozen years. During that time, he has worked with companies including AT&T, CBC Systems of Winter Park, Net Prophets, Net Passage and Duro Communications (parent company of MPINet).
At Net Passage, Mr. Crotts served as the vice president of technical operations with responsibility for all the routers, LANs, WANs, hardware, software, telco systems, channel banks, Access servers, firewalls, modems, UNIX administration and application development projects. Perhaps the most notable project he managed while with Net Passage was the set-up, implementation of an ISP in Moscow, Russia, and the installation of a microwave Internet and LAN links for the University of Moscow. Other significant clients included Correct Craft, INNternational, The Orlando Sentinel, Selective Singles and WCPX.

In 1999, Mr. Crotts moved on to Duro Communications, where he worked as the Director of NT Operations for 49 ISPs in nine states. In this position, Mr. Crotts was responsible for NT server farms and integration of all acquired ISPs. He managed the replacement of antiquated equipment and migrated most systems into larger NOCs in the Duro backbone, then standardized all server installation, and hardware and software configurations. In addition, he was responsible for all network mapping and discovery, and security (firewalls). Mr. Crotts ran the day-to-day operations for the nine-state region, with 15 employees reporting directly to him and about 75 NT machines under his direct responsibility. High profile clients included country music diva Crystal Gayle, The Real Estate Channel, Orlando Predators, Mears Leasing and Air Philippines.

As E-magine's vice president of technical services, Mr. Crotts is responsible for the planning, implementation, security and maintenance of all the company's servers, including NT and Citrix units. Additionally, he provides complex backend programming capabilities on all Web development projects, and manages and implements system integration projects as well.


CHRIS ANDERSON, creative director for e-magine interactive, has been designing interfaces for web sites and software applications for six years. Chris got his first design experience working on a client/server computerized medical records system to streamline the communication of patient information between doctors offices, and in a relatively short period of time had a system that was competing with those from much larger companies in the same market. Later, Chris moved to San Francisco and became one of the key designers at the former BigWords.com, an industry-leading San Francisco-based e-commerce company that sold textbooks to college students over the internet. At it's peak, BigWords had nearly $20M in annual revenues, was the most popular site in its category (due largely to the work of the design team), and was beating its competition in nearly every web metric. After BigWords, Chris co-founded an interactive design / brand strategy agency in San Francisco, which had clients who included Sears, Apple, Porsche and Playtex. Chris is excited to be working with e-magine interactive and bringing his design sensibilities to the Central Florida marketplace.



SOLUTIONS & SATISFACTION™ CLIENT SERVICE COMMITMENT

The central Florida market is flooded with technology service providers (TSPs) offering computer network integration services, e-commerce solutions, programming, Web site development, connectivity and other Internet services. And, yet, customers still clamor for technological advances faster than most TSPs can provide them.

At E-magine Interactive, our goal is to provide an unparalleled level of client service. Through initiatives like our Solutions & Satisfaction™ commitment, we hope to build consumer trust in our company and in the industry. This written commitment, provided to each new client, is the first of many action steps we will take in the coming year to distinguish E-magine Interactive, Inc. as a leader in central Florida's technology community.

At E-magine Interactive, we commit:

  • For all clients, if we are not available immediately by phone, our technicians will return calls within one hour.

  • For all local network system integration clients who require service that cannot be handled remotely, we commit to have a service technician on-site within four hours for all requests placed before 2 p.m. Those (non-emergency) requests made after 2 p.m. will be addressed no later than the next morning.

  • For all network system integration clients, E-magine Interactive commits to planning the best solution for your business or organization - not necessarily the most costly solution. With more than 16 years experience in the computer technology industry, our team believes that solid, long-term business relationships are built on helping our clients run their companies or organizations more effectively and efficiently, not overselling products and services they do not need.

  • For all Web hosting clients, whether you need standard hosting, dedicated hosting or collocation services, we commit to a 24-hour turn around time on new domain names and a 48-hour turnaround time on site transfers (given the complete cooperation of former providers).

  • For all standard Web site development clients, E-magine Interactive commits to timely turnaround on all sites, provided that all client information is supplied within the agreed upon schedule and pending timely client approvals.

  • For all contract clients, we commit to proactively support our services.

  • For all clients, we commit to provide reliable service at competitive prices; to help find the best solution, considering all factors; and to do so in a timely fashion




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